BUCK
Support
Something not working, or not making sense? Email us and a person will reply.
support@getbuck.ioWe aim to reply within one business day.
Common questions
Is my bank login safe?
BUCK never sees or stores your bank username or password. Bank connections go through Plaid, which is used by thousands of financial apps.
Does BUCK move my money?
No. BUCK can read your transactions and balances, and nothing else — it cannot transfer, send, or withdraw money, and it never asks you to. Goals are a bill you pay yourself: BUCK holds back what you put toward them each month so it stops showing as safe to spend, but the money never leaves your account.
Bank connection opens in Safari
That's expected. Plaid's secure sign-in runs in your browser rather than inside the app. When it finishes, return to BUCK and your accounts will be there.
I didn't get my verification email
It comes from noreply@getbuck.io — check your spam folder. If it still hasn't arrived, email us and we'll sort it out.
How do I disconnect my bank?
Settings → Bank connection → Disconnect. That removes BUCK's access at your bank as well as in the app.
Delete my account
In the app, go to Settings and tap “Delete account” at the bottom of the screen. This permanently removes your account and everything in it — transactions, bills, budget history, goals and alerts — and revokes your bank connection. Deleting your account cancels any subscription you bought through BUCK. If you subscribed through the App Store, Apple keeps billing you until you cancel it in Settings › Apple ID › Subscriptions. It cannot be undone.